---
title: Adherence Services and the Patient Activity Plan
description: All you need to know about program services and sub-services
---

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# Adherence Services and the Patient Activity Plan

## All you need to know about Program services and the Patient Activity Plan

### What are Services?

Services are tags used for the categorization of patients (especially in reporting). Services help organize the "perks" and treatment a patient can access.

For example, a patient with Adherence services will have a different experience compared to a non-Adherence patient.

![important](https://support.axiosint.com/hubfs/important.svg)IMPORTANT

If you don't find your service, please contact your Program Manager or PMS Support.

### Types of Services

Each service also has sub-services to categorize the patient and their needs further.

 

| **Service** | **Sub-services** |
| --- | --- |
| Access to treatment | Donation Model Fixed Scheme Free of Charge Model On Time Access PFET program Value-based Managed Entry Agreements Voucher Model |
| Adherence | Access to Diagnosis Appointment Coordination Insurance Coordination Medication and Disease Education |
| Essential Benefits Plan | Essential Benefits Plan |
| Digital | *My*Charity for Charities *My*Health for Patients *My*Patients for Physicians *My*Pharmacy for Pharmacists *My*Programs |

Services available to patients in a program can be set at the program level, under the **Program \> Information** tab.

![](https://support.axiosint.com/hs-fs/hubfs/image-png-Dec-06-2022-11-48-35-9082-AM.png?width=670&height=223&name=image-png-Dec-06-2022-11-48-35-9082-AM.png)

Whereas Sub-services can be tagged at the patient level to differentiate between patients (for example, FOC scheme vs Voucher scheme). This is done under the **Patient \> Information** tab

### Service Assignment (Setting up an Activity Plan)

**Video tutorial -** [**Video tutorial here**](https://axiosinternational.sharepoint.com/:v:/s/myAxios/IQA4-9SY1cMnTp4mei7fkC2sAXI7tNEFqIlclx87yj4g7-A?e=P9gfqp)

In **Treatment Plans \> underneath the Settings aside**, there is a new button allowing Axios Staff to add Services and subservices as part of the Patient's Treatment Plan.

To get started, select/create the Treatment Plan you wish to add a Service to, then simply click on the button in the **"Service Assignment" aside.**

Alternatively, simply go to the new "Patient Activity Plan" tab and select the Treatment Plan you wish to add a Service to.

![Presentation1](https://support.axiosint.com/hs-fs/hubfs/Presentation1.png?width=670&height=322&name=Presentation1.png)

You will then be redirected to the all-new Patient Activity Plan page which will allow you to:

- View the current Treatment Plan
  
  ![PA1-1](https://support.axiosint.com/hs-fs/hubfs/PA1-1.png?width=644&height=335&name=PA1-1.png)
- Create a New Activity Plan
  
  ![PA2](https://support.axiosint.com/hs-fs/hubfs/PA2.png?width=670&height=282&name=PA2.png)
- Edit an existing Activity Plan
  
  ![PA3](https://support.axiosint.com/hs-fs/hubfs/PA3.png?width=670&height=400&name=PA3.png)
- or Close an existing Activity Plan
  
  ![PA4](https://support.axiosint.com/hs-fs/hubfs/PA4.png?width=359&height=241&name=PA4.png)  
  .

Note: Closing an existing Activity Plan, prevents it from being assigned or selected at the Patient side

### Activity Plan creation/editing

To create/edit an activity plan simply enter the name of the activity Plan then follow the instructions below:

- Select a Service
- Input the number of times a Service should occur during the Patient's treatment Plan
- If more than one Service is to be conducted, simply click the "Add" button
- When all necessary Services (and their corresponding numbers) have been added, click "Confirm" to save.

![Presentation3-1](https://support.axiosint.com/hs-fs/hubfs/Presentation3-1.png?width=670&height=377&name=Presentation3-1.png)  
Once the Service Assignment has been completed, whenever the template is saved, the Service Assignment will be included in the Treatment Plan.

Note: Editing an existing Activity Plan will cause the Plan to enter a new version and close the previous Active Activity Plan.The log of changes made to an Activity Plan can be found in the Activity Plan dropdown list.

**Related Articles**

![related-article-1](https://support.axiosint.com/hubfs/related-article-1.svg)Learn more about program configuration in the [Local Program Configuration](https://support.axiosint.com/knowledge/local-program-configuration?hsLang=en) article.

Learn more about patient creation in the [Patient Creation](https://support.axiosint.com/knowledge/patient-creation?hsLang=en) article.

**Did you know?**

**![note](https://support.axiosint.com/hubfs/note.svg)**Patients under Adherence services benefit from complementary sections in the *My*Health application. To learn more, please check the [*My*Health (Adherence)](https://support.axiosint.com/knowledge/axios?hsLang=en#myhealth) articles.

 

 

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