What are Services?
Services are tags used for the categorization of patients (especially in reporting). Services help organize the "perks" and treatment a patient can access.
For example, a patient with Adherence services will have a different experience compared to a non-Adherence patient.
IMPORTANT
If you don't find your service, please contact your Program Manager or PMS Support.
Types of Services
Each service also has sub-services to categorize the patient and their needs further.
| Service | Sub-services |
| Access to treatment |
Donation Model |
| Adherence | Access to Diagnosis Appointment Coordination Insurance Coordination Medication and Disease Education |
| Essential Benefits Plan | Essential Benefits Plan |
| Digital |
MyCharity for Charities
MyHealth for Patients MyPatients for Physicians MyPharmacy for Pharmacists MyPrograms |
Services available to patients in a program can be set at the program level, under the Program > Information tab.
Whereas Sub-services can be tagged at the patient level to differentiate between patients (for example, FOC scheme vs Voucher scheme). This is done under the Patient > Information tab
Service Assignment (Setting up an Activity Plan)
Video tutorial - Video tutorial here
In Treatment Plans > underneath the Settings aside, there is a new button allowing Axios Staff to add Services and subservices as part of the Patient's Treatment Plan.
To get started, select/create the Treatment Plan you wish to add a Service to, then simply click on the button in the "Service Assignment" aside.
Alternatively, simply go to the new "Patient Activity Plan" tab and select the Treatment Plan you wish to add a Service to.
You will then be redirected to the all-new Patient Activity Plan page which will allow you to:
-
View the current Treatment Plan
-
Create a New Activity Plan
-
Edit an existing Activity Plan
- or Close an existing Activity Plan
.
Note: Closing an existing Activity Plan, prevents it from being assigned or selected at the Patient side
Activity Plan creation/editing
To create/edit an activity plan simply enter the name of the activity Plan then follow the instructions below:
- Select a Service
- Input the number of times a Service should occur during the Patient's treatment Plan
- If more than one Service is to be conducted, simply click the "Add" button
- When all necessary Services (and their corresponding numbers) have been added, click "Confirm" to save.
Once the Service Assignment has been completed, whenever the template is saved, the Service Assignment will be included in the Treatment Plan.
Note: Editing an existing Activity Plan will cause the Plan to enter a new version and close the previous Active Activity Plan.The log of changes made to an Activity Plan can be found in the Activity Plan dropdown list.
Related Articles
Learn more about program configuration in the Local Program Configuration article.
Learn more about patient creation in the Patient Creation article.
Did you know?
Patients under Adherence services benefit from complementary sections in the MyHealth application. To learn more, please check the MyHealth (Adherence) articles.