Table of Contents
Application status vs. Application process status vs. Patient status
Application status vs. Application process status vs. Patient status
Application statuses are the main statuses for patient application. They are different from application process statuses as these apply to each step of the application process. They are also different from the patient status, as they can apply to one or several applications for the same patient.
IMPORTANT
This article is dedicated to Application Statuses and Application Process Statuses. If you wish to learn more about Patient Statuses or Program Statuses, please check the Program & Patient Statuses article.
Application Status
Draft
The 1st application has been created in the PMS and the patient is going through the steps of the application (consent, medical or financial eligibility, …) The patient is not enrolled in the program yet, but can be considered referred, assessed, eligible, …
Closed
The application was stopped at any point in the process for non-eligibility reasons, or lack of interest in the program.
Active
An active application corresponds to the current application (consent, documents, PFET score when applicable) for the current treatment for the patient
Treatment on hold
Axios has activated the “on hold” feature, putting the application (and treatment) on hold for 28 days. The treatment can restart at any point during those 28 days or be prolonged if the physician suggests continuing the hold.
Application Process Status
Each step of the application has a status:
Recorded
The patient’s information has been added to the PMS.
Referred
The consent (patient and/or physician) has been uploaded and step 1 of the application has been validated.
Introduced
The program introduction has been completed and validated.
Medically eligible
The Medical Eligibility step has been validated. Should the patient not be medically eligible, they would receive the “not medically eligible” process status, and their application status as well as status would be “Closed”
Financially eligible
The Financial Eligibility step has been validated. Should the patient not be financially eligible, they would receive the “not financially eligible” process status, and their application status as well as status would be “Closed”
Interested by the program
The Interest in the program step has been validated. Should the patient not be interested, they would receive the “not interested” process status, and their application status as well as status would be “Closed”
Axios to provide documents needed
Axios needs to provide the patient with the necessary documents to continue the application process.
Pending documents
Axios is awaiting all required documents from the patient
Documents completed
All documents have been received and validated by Axios. The patient can move to the financial interview step when applicable, or directly as Eligible and to the enrolment step, depending on the program design.
Financial interview completed
Axios has ran the financial interview, and the corresponding PFET score has been entered in the PMS.
Patient is informed about financial results
Axios has informed the patient about the results of the PFET results, and their implication in the program.
Patient appeal financial results
The patient has decided to appeal the PFET results. The process will go back to the previous step to allow to enter the appealed score into the PMS.
Eligible
The patient has completed all previous steps of the application and is eligible for the program.
Patient needs charity support
The patient is requiring charity support to support payment during treatment.
Pre-enrolled
The patient has confirmed continuous interest in the program and completed all application steps.
Enrolled
The patient is pre-enrolled, has a start of treatment date, and has acquired the first MedPack of their treatment. This status is triggered when first MedPack is validated.
Related Article
To have a clear view of statuses in a simple and comprehensive table, please check the Application Status Mapping article.
Dates and Triggers
The Patient Management System records the dates at which each patient changes its status
Date of referral
Date at which Axios has confirmed to receive the full SMN (signed Patient consent, signed Physician consent and the completed application form). Referrals could come from a Physician or a Charity. The date of referral starts the Application process. This application is valid for 1 calendar year from the date of referral, after which the Patient will be considered referred but not enrolled, and a new application will be needed
Date of first contact
Date at which Axios has first contacted the Patient after referral
Date of assessment
Date at which Axios has conducted the Patient assessment and the results have been communicated to the Patient
Date of complete documents received from Patient
Date at which the Patient has submitted all application documents (financial, ID, insurance, etc.)
Date of purchase
Date at which the Patient has purchased the first box of medication in the Program
Date of enrollment
Date at which the Patient is enrolled in the program, and defined by the date of acquisition of the first MedPack
Date of start of treatment
Date at which the Patient has started the Treatment Plan, and defined by the date of administration of the first MedPack. Can be the same as date of enrollment
Date of stop of treatment
Date at which the Patient has confirmed he/she stopped taking treatment
Date of Drop-out
Date at which Axios has confirmed the Patient is out of the Program and will not complete treatment through the Program
Years in the Program
Number of renewals + 1
Going Further
To learn more about the Patient Application process, please check the Patient Application Steps article.
To learn more about Patient Statuses or Program Statuses, please check the Program & Patient Statuses article.