Application Status Mapping

Patient Status

Application Status

Application Process Status

Patient Journey

New

Draft

Recorded

Patient record is linked to the program.

Referred

Patient SMN uploaded and validated.

Not Reached

Patient is not reached.

Introduced

Patient is contacted and introduced to the program.

Medically Eligible

Patient is medically eligible.

Financially Eligible

Patient is financially eligible.

Axios to provide documents needed

Patient is interested.

Pending documents

Patient is interested and advised of the required documents (documents not completed).

Documents completed

Patient documents completed and validated.

Financial interview completed

Patient has been interviewed.

Patient is informed about financial results

Patient has been informed of financial result.

Patient appeal financial report

Patient appeals financial report.

Eligible

Patient agrees with the financial report.

Active

Active

Pre-enrolled

Patient decides to enroll.

Treatment on hold

Pre-enrolled

Patient starts of treatment is put on hold

Active

Enrolled

Patient first purchase is validated.

Treatment on hold

Enrolled

Patient treatment is put on hold.

Closed

Closed

Not Medically Eligible

Patient is not medically eligible.

Not Financially Eligible

Patient is not financially eligible.

Not interested by the program

Patient is not interested in the program.

Documents not completed

Patient doesn't want to provide documents.

Patient doesn't want to be enrolled

Patient decides not to enroll.

Dropped-out

Dropped out

Pre-enrolled

Patient drops out before start of the treatment.

Enrolled

Patient drops out of the treatment.

Completed

Completed

Enrolled

Patient completes treatment plan.

Pending renew

Draft

Recorded

Patient expresses intention to renew.