--- title: Glossary description: A glossary of all the common acronyms and terms used in your day-to-day work --- [Skip to content](https://support.axiosint.com/knowledge/glossary#main-content) [More support](https://support.axiosint.com/knowledge/kb-tickets/new?hsLang=en) [![Digital University Logo](https://support.axiosint.com/hs-fs/hubfs/DU-logo-2.png?width=182&height=120&name=DU-logo-2.png)](https://support.axiosint.com/knowledge?hsLang=en) Open main navigation Close main navigation - [More support](https://support.axiosint.com/knowledge/kb-tickets/new) - [Go to axiosint.com](https://axiosint.com/) [Go to axiosint.com](https://axiosint.com/) Welcome to Axios Digital University. - There are no suggestions because the search field is empty. 1. [Axios Digital University](https://support.axiosint.com/knowledge?hsLang=en) 2. [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en) 3. [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#glossary-definitions) # Glossary ## All the common acronyms and terms used in your day-to-day work #### Table of Contents [Combination](https://support.axiosint.com/knowledge/glossary#combination) [Composition](https://support.axiosint.com/knowledge/glossary#composition) [Charity](https://support.axiosint.com/knowledge/glossary#charity) [Client](https://support.axiosint.com/knowledge/glossary#client) [Creative Access Strategies (CAS)](https://support.axiosint.com/knowledge/glossary#CAS) [Diagnosis](https://support.axiosint.com/knowledge/glossary#diagnosis) [Donation](https://support.axiosint.com/knowledge/glossary#donation) [Dosage](https://support.axiosint.com/knowledge/glossary#dosage) [Dose](https://support.axiosint.com/knowledge/glossary#dose) [Drug Release Letter (DRL)](https://support.axiosint.com/knowledge/glossary#DRL) [Electronic Authentication Code (EAC)](https://support.axiosint.com/knowledge/glossary#EAC) [Free of Charge (FOC)](https://support.axiosint.com/knowledge/glossary#FOC) [Global Program](https://support.axiosint.com/knowledge/glossary#global-program) [Health Center](https://support.axiosint.com/knowledge/glossary#health-center) [Indication](https://support.axiosint.com/knowledge/glossary#indication) [MedPack](https://support.axiosint.com/knowledge/glossary#medpack) [Medication](https://support.axiosint.com/knowledge/glossary#medication) [Medication Release Letter (MRL)](https://support.axiosint.com/knowledge/glossary#MRL) [Memorandum of Understanding (MOU)](https://support.axiosint.com/knowledge/glossary#MOU) [Non-Governmental Organization (NGO)](https://support.axiosint.com/knowledge/glossary#NGO) [Open to new country](https://support.axiosint.com/knowledge/glossary#open-country) [Patient Assistance Program (PAP)](https://support.axiosint.com/knowledge/glossary#PAP) [Patient Financial Eligibility Tool (PFET)](https://support.axiosint.com/knowledge/glossary#PFET) [Patient Needs Assessment Tool (PNAT)](https://support.axiosint.com/knowledge/glossary#PNAT) [Patient Management System (PMS)](https://support.axiosint.com/knowledge/glossary#PMS) [Pharmacy](https://support.axiosint.com/knowledge/glossary#pharmacy) [Prescription](https://support.axiosint.com/knowledge/glossary#prescription) [Program Content](https://support.axiosint.com/knowledge/glossary#program-content) [Program Data](https://support.axiosint.com/knowledge/glossary#program-data) [Program Settings](https://support.axiosint.com/knowledge/glossary#program-settings) [Program Stats](https://support.axiosint.com/knowledge/glossary#program-stats) [Program Supported Medication (PSM)](https://support.axiosint.com/knowledge/glossary#PSM) [Referral](https://support.axiosint.com/knowledge/glossary#referral) [Specialty](https://support.axiosint.com/knowledge/glossary#specialty) [Statement of Medication Necessity (SMN)](https://support.axiosint.com/knowledge/glossary#SMN) [Standard Treatment Plan (STP)](https://support.axiosint.com/knowledge/glossary#STP)   ---   ### Combination In the PMS, a combination is matching of a prescription and an indication. **Learn more** in the [Treatment Configuration](https://support.axiosint.com/knowledge/treatment-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) ---   ### Composition The quantity and product name that is for the patient to collect at the pharmacy/HCP. Each letter is generated with a quantity number in the **Medicine** tab. The product name and price are set in the **Program \> Information** tab. **Learn more** in the [Treatment Configuration](https://support.axiosint.com/knowledge/treatment-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) ---   ### Charity A Charity is a non-for-profit entity partnering with Axios to support Patients through Patient Assistance or Support Programs. **Learn more** in the [Charity Creation](https://support.axiosint.com/knowledge/creating-a-charity?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) ---   ### Client A client is a commercial client of Axios in the Pharma industry. **Learn more** in the [Client & Product Creation](https://support.axiosint.com/knowledge/client-product-creation?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) ---   ### Creative Access Strategies (CAS) Axios’ treatment access approach to address the challenges related to healthcare affordability and availability in emerging markets. In markets where out-of-pocket spending is high, CAS makes it possible for private companies, institutions, and patients to share the cost burden through partial payment programs and alternative financing models.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) ---   ### Diagnosis The process of determining which disease or condition explains a person's symptoms and signs. From the diagnosis, a Physician will determine the indication, and prescribe the appropriate medication and dosage.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Donation Medication that are donated by the Pharma client to the Patient directly. **Learn more** in the [MedPack](https://support.axiosint.com/knowledge/medpack?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Dosage The prescribed administration of a specific amount, number, and frequency of doses over a specific period.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Dose A specified amount of medication taken at one time   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Drug Release Letter (DRL) See Medication Release Letter (MRL).   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Electronic Authentication Code (EAC) Replaces the Vouchers in countries where the term “voucher” is legally not authorized.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Free of Charge (FOC) Medications that are given Free of Charge based on the PAP scheme and treatment plan. **Learn more** in the [MedPack](https://support.axiosint.com/knowledge/medpack?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Global Program A Global Program is the parent to Local Programs, that are country specific. A client could decide to run a Program in one or more countries. **Learn more** in the [Global Program Configuration](https://support.axiosint.com/knowledge/global-program-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Health Center A Health Center is a point of care that the Patient can visit. It can be a hospital, a pharmacy, or both. It can also either be a public or private institution. **Learn more** in the [Health Center Creation](https://support.axiosint.com/knowledge/entity-creation?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Indication A condition which makes a particular treatment or procedure advisable. Example of indications are Chronic Myeloid Leukemia (CML) or Hodgkin Lymphoma (HL). **Learn more** in the [Treatment Configuration](https://support.axiosint.com/knowledge/treatment-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### MedPack A MedPack, identifies the total amount of medication a Patient will collect per cycle and per financial scheme, regardless of the actual number of boxes. For example, a patient could be prescribed 4 vials for her next cycle, 1 paid, 1 FOC and 2 Charity vials. This cycle will have 3 MedPacks, representing each scheme. Each MedPack has a composition in which we can enter the number of vials distributed to the patient. **Learn more** in the [MedPack](https://support.axiosint.com/knowledge/medpack?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Medication Also referred to as medicine, pharmaceutical drug, or simply drug – is a drug used to diagnose, cure, treat, or prevent disease.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Medication Release Letter (MRL) A document submitted to the eligible Patient to be able to collect the supported medication from the designated Pharmacies. **Learn more** in the [MRL and Voucher Configuration](https://support.axiosint.com/knowledge/medication-release-letter-and-voucher-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Memorandum of Understanding (MOU) A document that describes the broad outlines of an agreement that two or more parties have reached. MOUs communicate the mutually accepted expectations of all the parties involved. Axios signs MOUs as a form of partnership (with charities, governments, pharmacies, etc.)   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Non-Governmental Organization (NGO) A non-profit organization that operates independently of any government.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Open to new country A Program may be for a single country, or for multiple countries. This is a setting at the Global Program level that should be configured by a Program Supervisor.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Patient Assistance Program (PAP) Programs that create solutions to address the unmet financial needs of Patients through their journey. They are designed to help Patients gain access to their prescribed treatment even if they cannot pay for it in full or face healthcare coverage challenges. There are four types: Fixed scheme (buy x, get x free), Affordability scheme (Patient pays what they can afford based on financial assessment results), Co-Pay Vouchers (Vouchers covering some or all co-pay) and Cash Flow Facilitation (Helps overcome cash flow shortage resulting from delayed reimbursement). **Learn more** in the [Local Program Configuration](https://support.axiosint.com/knowledge/local-program-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Patient Financial Eligibility Tool (PFET) PFET is Axios’ proprietary tool for determining how much help a Patient needs to pay for their full course of treatment. It is the only Patient assessment tool available today that can segment the entire market and takes into consideration income, assets, and standard of living to ensure an accurate assessment in countries where informal economies often prevail. The result of this tool determines the Patient’s Standard Treatment Plan. **Learn more** about our dedicated PFET calculation [ATT platform](https://support.axiosint.com/knowledge/att-platform-pfet-v2?hsLang=en).   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Patient Needs Assessment Tool (PNAT) PNAT is used in Axios’ Patient adherence and support Programs to understand Patient needs across the multi-dimensions of treatment adherence to inform customized adherence and support plans that maximize treatment benefit. **Learn more** in the [Patient Needs Assessment Tool (PNAT)](https://support.axiosint.com/knowledge/pnat?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Patient Management System (PMS) Axios’ proprietary, responsive, and personalized system that is created around the needs of Patients, focused on Patient-follow up, monitoring and tracking. It also offers Axios’ pharmaceutical clients increased and more sophisticated anonymized Patient data. The system can extend automation to include Physician and Pharmacist platforms. It is executed according to international privacy standards and customized to the local context.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Pharmacy A Pharmacy is an entity partnering with Axios, in which Patients go and collect their medicines. A Pharmacy is tied to a Health Center and should have an MOU signed with Axios. If not, you should upload the [following template](https://axiosinternational.sharepoint.com/sites/myAxios/Digital%20Health/PMS/No-MOU-required.pdf) in the mandatory MOU field. **Learn more** in the [Pharmacy Creation & Management](https://support.axiosint.com/knowledge/managing-a-pharmacy?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Prescription A written instruction by a Physician that authorizes a Patient to be issued with a medicine or treatment. It should clearly stipulate the medicine and required dosage. **Learn more** in the [Treatment Configuration](https://support.axiosint.com/knowledge/treatment-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Program Content Program Content is where you add material to support a Patients’ treatment. These materials can be anything from discussion topics for the patient to vote on, lifestyle tips to use or FAQs the patient may have. **Learn more** in the [Program Content Configuration](https://support.axiosint.com/knowledge/program-content-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Program Data Program Data is the raw, non-aggregated data that can be exported at the Program level. This section holds all the data related to a specific program including Patient Lists, Interaction Logs, Adverse Events, MRLs, Reconciliations and much more. **Learn more** in the [Program Data and Statistics](https://support.axiosint.com/knowledge/program-data-and-statistics?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Program Settings The Program Settings is where you configure and follow a Local Program: what country it runs into, the contact information, the MRL or Voucher settings, who has access to the program, the medication, indication, prescriptions, and combinations allowed, the treatment plan templates, and raw data exports. **Learn more** in the [Local Program Configuration](https://support.axiosint.com/knowledge/local-program-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Program Stats The Program Stats is where you can follow your Program metrics and view data that is relevant for the monthly client reports. **Learn more** in the [Program Data and Statistics](https://support.axiosint.com/knowledge/program-data-and-statistics?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Program Supported Medication (PSM) See Medication Release Letter (MRL).   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Referral In Axios, the action of a Physician to recommend a Patient to one of our existing Programs, providing their and the Patient’s consent for Axios to contact the Patient directly. **Learn more** in the [Patient Application Steps](https://support.axiosint.com/knowledge/patient-application?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Specialty A branch of medical practice that is focused on a defined group of Patients, diseases, skills, or philosophy, e.g., hematology, rheumatology, etc. Also known as a therapeutic or disease area. **Learn more** in the [Treatment Configuration](https://support.axiosint.com/knowledge/treatment-configuration?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Statement of Medication Necessity (SMN) A form to confirm a Patient’s medical eligibility to the Program by a licensed treating Physician and to obtain consent from both the Patient and Physician for the Program rules and regulations. **Learn more** in the [Patient Application Steps](https://support.axiosint.com/knowledge/patient-application?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) --- ### Standard Treatment Plan (STP) A plan shared with the Patient that clarifies the total number of packs which will be provided as support through the Program and the total number of packs which need to be purchased by the Patient based on their affordability assessment. The plan usually covers full treatment plan or 12 months. **Learn more** in the [About Standard Treatment Plan](https://support.axiosint.com/knowledge/treatment-plan?hsLang=en) article.   [**Back to Top**](https://support.axiosint.com/knowledge/glossary#top) ---   - [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#main-content) - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#glossary-definitions) - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#general-knowledge) - [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-configuration) - [Program Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-management) - [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#patient-management) - [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#entity-management) - 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