---
title: I have completed my ATT v2 training, but I'm still unable to access ATT v2. What should I do?
description: I have completed my ATT v2 training, but I'm still unable to access ATT v2. What should I do?
---

[Skip to content](https://support.axiosint.com/knowledge/i-have-completed-my-att-v2-training-but-im-still-unable-to-access-att-v2#main-content)

[More support](https://support.axiosint.com/knowledge/kb-tickets/new?hsLang=en)

[![Digital University Logo](https://support.axiosint.com/hs-fs/hubfs/DU-logo-2.png?width=182&height=120&name=DU-logo-2.png)](https://support.axiosint.com/knowledge?hsLang=en)

Open main navigation

Close main navigation

- [More support](https://support.axiosint.com/knowledge/kb-tickets/new)
- [Go to axiosint.com](https://axiosint.com/)

[Go to axiosint.com](https://axiosint.com/)

 Welcome to Axios Digital University.

- There are no suggestions because the search field is empty.

1. [Axios Digital University](https://support.axiosint.com/knowledge?hsLang=en)
2. [FAQ PMS](https://support.axiosint.com/knowledge/faq-pms?hsLang=en)
3. [Access Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#access-management)

# I have completed my ATT v2 training, but I'm still unable to access ATT v2. What should I do?

Once the ATT v2 LMS training is completed, the user has to complete a training patient case ID creation on preprod, complete the PFET assessments in ATT v2 preprod and send the confirmation screenshot to the PFET team to get the ATT v2 production platform access.

- [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#main-content)

    - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#glossary-definitions)
    - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#general-knowledge)
    - [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-configuration)
    - [Program Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-management)
    - [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#patient-management)
    - [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#entity-management)
- [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#main-content)

    - [MyPrograms](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myprograms)
    - [MyPatients](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypatients)
    - [MyHealth](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth)
    - [MyHealth (v2)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth-v2)
    - [MyPharmacy (Mobile App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-mobile-app)
    - [MyPharmacy (Desktop App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-desktop-app)
- [Digital University Sessions](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#main-content)

    - [Season 1](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-1)
    - [Season 2](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-2)
    - [Season 3](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-3)
    - [Season 4](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-4)
    - [Season 5](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-5)
    - [Season 6](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-6)
    - [Season 7](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-7)
- [FAQ PMS](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#main-content)

    - [Access Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#access-management)
    - [Data, Statistics and Reporting](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#data-statistics-and-reporting)
    - [Entity Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#entity-management)
    - [Patient Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#patient-management)
    - [Program Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#program-management)
    - [Treatment Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#treatment-management)
- [FAQ Axios+](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#main-content)

    - [General](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general)
    - [General - Account Creation and Management](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-account-creation-and-management)
    - [General - App Installation and Features](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-app-installation-and-features)
    - [MyHealth](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth)
    - [MyHealth (Adherence)](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth-adherence)
    - [MyPatients](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypatients)
    - [MyPharmacy](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypharmacy)
    - [MyPrograms](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myprograms)
- [FAQ Digital Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#main-content)

    - [Technical Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#technical-knowledge)
    - [Security Best Practices](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#security-best-practices)
- [Internal Processes](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#main-content)

    - [Process Sheet](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#process-sheet)
    - [Technical Documentation](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#technical-documentation)
    - [Generative AI](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#generative-ai)

[![Chill listening crop-3](https://support.axiosint.com/hs-fs/hubfs/2.%20Axios%20Master%20logo%20without%20tagline.png?width=70&height=32&name=2.%20Axios%20Master%20logo%20without%20tagline.png "Chill listening crop-3")](http://axiosint.com)

Axios Digital University

Copyright © 2026, Axios International