---
title: Internal Processes | Axios Digital University
description: Outlined Solutions to commonplace scenarios
---

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1. [Axios Digital University](https://support.axiosint.com/knowledge)
2. [Internal Processes](https://support.axiosint.com/knowledge/internal-processes)

# Internal Processes

 Outlined Solutions to commonplace scenarios

## Process Sheet

- [Quality of Interaction Audit Process](https://support.axiosint.com/knowledge/quality-of-interaction-audit-process)
- [Patient Status Mapping](https://support.axiosint.com/knowledge/patient-status-mapping)
- [Application Status Mapping](https://support.axiosint.com/knowledge/app)
- [Program Application Mapping](https://support.axiosint.com/knowledge/program-application-mapping)
- [Quality Assurance](https://support.axiosint.com/knowledge/quality-assurance)
- [Off Label Patients](https://support.axiosint.com/knowledge/off-label-patients)
- [Excel Formatting Issue](https://support.axiosint.com/knowledge/excel-formatting-issue)
- [Compressing/Reducing the size of PDF documents](https://support.axiosint.com/knowledge/compressing/reduce-the-size-of-pdf-documents)
- [Image to PDF document conversion](https://support.axiosint.com/knowledge/image-to-pdf-document-conversion)

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## Technical Documentation

- [Flowchart: Patients](https://support.axiosint.com/knowledge/patients)
- [Flowchart: Clients & Products](https://support.axiosint.com/knowledge/clients-products)
- [Flowchart: Global & Local Programs](https://support.axiosint.com/knowledge/global-local-programs)
- [Flowchart: Physicians](https://support.axiosint.com/knowledge/physicians)
- [Flowchart: Health Centers](https://support.axiosint.com/knowledge/health-centers)
- [Flowchart: Pharmacies](https://support.axiosint.com/knowledge/pharmacies)
- [Flowchart: Charities](https://support.axiosint.com/knowledge/charities)
- [Flowchart: Migration](https://support.axiosint.com/knowledge/process-flow)
- [User Access Hierarchy Table](https://support.axiosint.com/knowledge/user-access-hierarchy-table)
- [User Access Levels](https://support.axiosint.com/knowledge/user-acces-levels)
- [What is gamification?](https://support.axiosint.com/knowledge/what-is-gamification)

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## Generative AI

- [Basics of Prompt Engineering](https://support.axiosint.com/knowledge/prompt-engineering)
- [Microsoft Copilot (free version)](https://support.axiosint.com/knowledge/microsoft-copilot-free)
- [Generative Artificial Intelligence Official Guidelines](https://support.axiosint.com/knowledge/axios-generative-ai-official-guidelines)

- [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide#main-content)

    - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide#glossary-definitions)
    - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide#general-knowledge)
    - [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide#program-configuration)
    - [Program Management](https://support.axiosint.com/knowledge/pms-user-guide#program-management)
    - [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide#patient-management)
    - [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide#entity-management)
- [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide#main-content)

    - [MyPrograms](https://support.axiosint.com/knowledge/axios-user-guide#myprograms)
    - [MyPatients](https://support.axiosint.com/knowledge/axios-user-guide#mypatients)
    - [MyHealth](https://support.axiosint.com/knowledge/axios-user-guide#myhealth)
    - [MyHealth (v2)](https://support.axiosint.com/knowledge/axios-user-guide#myhealth-v2)
    - [MyPharmacy (Mobile App)](https://support.axiosint.com/knowledge/axios-user-guide#mypharmacy-mobile-app)
    - [MyPharmacy (Desktop App)](https://support.axiosint.com/knowledge/axios-user-guide#mypharmacy-desktop-app)
- [Digital University Sessions](https://support.axiosint.com/knowledge/digital-university-sessions#main-content)

    - [Season 1](https://support.axiosint.com/knowledge/digital-university-sessions#season-1)
    - [Season 2](https://support.axiosint.com/knowledge/digital-university-sessions#season-2)
    - [Season 3](https://support.axiosint.com/knowledge/digital-university-sessions#season-3)
    - [Season 4](https://support.axiosint.com/knowledge/digital-university-sessions#season-4)
    - [Season 5](https://support.axiosint.com/knowledge/digital-university-sessions#season-5)
    - [Season 6](https://support.axiosint.com/knowledge/digital-university-sessions#season-6)
    - [Season 7](https://support.axiosint.com/knowledge/digital-university-sessions#season-7)
- [FAQ PMS](https://support.axiosint.com/knowledge/faq-pms#main-content)

    - [Access Management](https://support.axiosint.com/knowledge/faq-pms#access-management)
    - [Data, Statistics and Reporting](https://support.axiosint.com/knowledge/faq-pms#data-statistics-and-reporting)
    - [Entity Management](https://support.axiosint.com/knowledge/faq-pms#entity-management)
    - [Patient Management](https://support.axiosint.com/knowledge/faq-pms#patient-management)
    - [Program Management](https://support.axiosint.com/knowledge/faq-pms#program-management)
    - [Treatment Management](https://support.axiosint.com/knowledge/faq-pms#treatment-management)
- [FAQ Axios+](https://support.axiosint.com/knowledge/faq-axios#main-content)

    - [General](https://support.axiosint.com/knowledge/faq-axios#general)
    - [General - Account Creation and Management](https://support.axiosint.com/knowledge/faq-axios#general-account-creation-and-management)
    - [General - App Installation and Features](https://support.axiosint.com/knowledge/faq-axios#general-app-installation-and-features)
    - [MyHealth](https://support.axiosint.com/knowledge/faq-axios#myhealth)
    - [MyHealth (Adherence)](https://support.axiosint.com/knowledge/faq-axios#myhealth-adherence)
    - [MyPatients](https://support.axiosint.com/knowledge/faq-axios#mypatients)
    - [MyPharmacy](https://support.axiosint.com/knowledge/faq-axios#mypharmacy)
    - [MyPrograms](https://support.axiosint.com/knowledge/faq-axios#myprograms)
- [FAQ Digital Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge#main-content)

    - [Technical Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge#technical-knowledge)
    - [Security Best Practices](https://support.axiosint.com/knowledge/faq-digital-knowledge#security-best-practices)
- [Internal Processes](https://support.axiosint.com/knowledge/internal-processes#main-content)

    - [Process Sheet](https://support.axiosint.com/knowledge/internal-processes#process-sheet)
    - [Technical Documentation](https://support.axiosint.com/knowledge/internal-processes#technical-documentation)
    - [Generative AI](https://support.axiosint.com/knowledge/internal-processes#generative-ai)

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