Skip to content
  • There are no suggestions because the search field is empty.

Is the Eligibility Letter and Medicine Letter personalization feature applied by default to all old programs already configured or do we need to update the settings for each program?

All programs use the default Eligibility Letter and MRL. If you wish to customize the these documents, this will need to be configured for each program.

furtherGoing Further

To learn more on how to configure the EL and the MRL for your program, check the Medication Release Letter (MRL) Creation and the Eligibility Letter (EL) Creation articles.