---
title: Pharmacy Creation & Management
description: How to create a new pharmacy or to edit an existing one. Also how to use the dashboard, and extract the MedPack and financial data.
---

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2. [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en)
3. [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#entity-management)

# Pharmacy Creation & Management

## How to create a new pharmacy or to edit an existing one. Also how to use the dashboard, and extract the MedPack and financial data.

#### Table of Contents

[Creating a New Pharmacy](https://support.axiosint.com/knowledge/managing-a-pharmacy#creation)

[Editing an Existing Pharmacy](https://support.axiosint.com/knowledge/managing-a-pharmacy#edition)

[Navigation](https://support.axiosint.com/knowledge/managing-a-pharmacy#navigation)

[Dashboard](https://support.axiosint.com/knowledge/managing-a-pharmacy#dashboard)

[Account](https://support.axiosint.com/knowledge/managing-a-pharmacy#account)

[Medpacks Tabs](https://support.axiosint.com/knowledge/managing-a-pharmacy#medpacks)

[Financial Account](https://support.axiosint.com/knowledge/managing-a-pharmacy#financial)

---

 

### Creating a New Pharmacy

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![important](https://support.axiosint.com/hubfs/important.svg)**IMPORTANT**

Before creating a Pharmacy, make sure that your corresponding Health Center has been created with pharmacy checkbox ticked. 

1. Navigate to Pharmacy
2. Add a new Pharmacy
3. Select the relevant Health Center
4. Input the first and last name of Axios contact at that Pharmacy
5. Upload the **Memorandum of Understanding (MOU)**. It is mandatory only in the UAE. For other countries, you can upload a [placeholder](https://axiosinternational.sharepoint.com/sites/myAxios/Digital%20Health/PMS/No-MOU-required.pdf).
6. Add any additional Note relevant to managing the Pharmacy
7. **Sold to Number** represents the main account of the Pharmacy.
8. **Pharmacy code setup** is the code is used for EBP Scanning and is specific to the UAE.
9. Save

Once saved, the Pharmacy can be managed individually through its dedicated page.

**![note](https://support.axiosint.com/hubfs/note.svg)Good to Know**

Note that to dispense FOCs and Donations, a pharmacy must be created in the Pharmacy section (on top of Health Centers) and the program must be allowed to distribute the FOC.

You can do so by “**Selecting programs with an MOU signed**” once the pharmacy is created.

 

**[Back to Top](https://support.axiosint.com/knowledge/managing-a-pharmacy#top)**

---

 

### Editing an Existing Pharmacy

- Any change required for a Pharmacy, such as name, address or city, must be performed in the related Health Center rather than in the Pharmacy.
  
  Once updated and saved, the changes will be reflected in the Pharmacy information.
- **Select Program with a MOU signed** : select the program for which the pharmacy can distribute FOC/vouchers . If not selected here, the pharmacy will not show for this specific program.

 

**[Back to Top](https://support.axiosint.com/knowledge/managing-a-pharmacy#top)**

---

 

### Navigation

Like your Local Program, you can view the activity at the Pharmacy level:

![0816ba25-5c83-4654-b03c-e685d4f3425c-image](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/0816ba25-5c83-4654-b03c-e685d4f3425c-image.png?width=670&height=66&name=0816ba25-5c83-4654-b03c-e685d4f3425c-image.png)

1. Navigate to Pharmacies
2. Manage/Edit your Pharmacy
3. Consult the Pharmacy dashboard
4. View and add Products delivered to the Pharmacy
5. Reconciliate stocks against delivered MRLs/Vouchers/EACs
6. View/Export the distributed MRLs
7. View/Export the distributed Vouchers/EACs
8. View the financial account
9. Manage payments made to the Pharmacy
10. Manage the Pharmacy’s account for the Pharmacy Portal/App

 

**[Back to Top](https://support.axiosint.com/knowledge/managing-a-pharmacy#top)**

---

 

### Dashboard

- **Contact information** : summary of all pharmacy information
- **Product Stock** : deliveries *minus* FOC distributed *minus* Stock out
- **Product Deliveries** : overview of pharmacy’s deliveries

 

**[Back to Top](https://support.axiosint.com/knowledge/managing-a-pharmacy#top)**

---

 

### Account

- **MyPharmacy app account creation** (see [MyPharmacy: Introduction and Access](https://26529813.hs-sites-eu1.com/knowledge/mypharmacy-introduction-and-access?hsLang=en))

 

**[Back to Top](https://support.axiosint.com/knowledge/managing-a-pharmacy#top)**

---

 

### Medpacks Tabs

Select the relevant MedPack tab (MRL or Voucher)  to have the list of all distributed MedPacks. The list also appears filtered by year and months (cumulative or not) and show MedPacks along with their statuses. The list can be exported in CSV.

 

**[Back to Top](https://support.axiosint.com/knowledge/managing-a-pharmacy#top)**

---

 

### Financial account

Financial statement to view the program's financial balance.

 

**[Back to Top](https://support.axiosint.com/knowledge/managing-a-pharmacy#top)**

---

**![further](https://support.axiosint.com/hubfs/further.svg)Going Further**

Learn more about [Reconciliation & payments](https://support.axiosint.com/knowledge/reconciliation-payments?hsLang=en), [Product Delivery & Stock Out](https://support.axiosint.com/knowledge/product-delivery-stock-out?hsLang=en) and [Product Delivery Process](https://support.axiosint.com/knowledge/product-delivery-process?hsLang=en) in our dedicated articles.

 

- [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#main-content)

    - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#glossary-definitions)
    - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#general-knowledge)
    - [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-configuration)
    - [Program Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-management)
    - [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#patient-management)
    - [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#entity-management)
- [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#main-content)

    - [MyPrograms](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myprograms)
    - [MyPatients](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypatients)
    - [MyHealth](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth)
    - [MyHealth (v2)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth-v2)
    - [MyPharmacy (Mobile App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-mobile-app)
    - [MyPharmacy (Desktop App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-desktop-app)
- [Digital University Sessions](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#main-content)

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    - [Season 2](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-2)
    - [Season 3](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-3)
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- [FAQ PMS](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#main-content)

    - [Access Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#access-management)
    - [Data, Statistics and Reporting](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#data-statistics-and-reporting)
    - [Entity Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#entity-management)
    - [Patient Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#patient-management)
    - [Program Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#program-management)
    - [Treatment Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#treatment-management)
- [FAQ Axios+](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#main-content)

    - [General](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general)
    - [General - Account Creation and Management](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-account-creation-and-management)
    - [General - App Installation and Features](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-app-installation-and-features)
    - [MyHealth](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth)
    - [MyHealth (Adherence)](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth-adherence)
    - [MyPatients](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypatients)
    - [MyPharmacy](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypharmacy)
    - [MyPrograms](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myprograms)
- [FAQ Digital Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#main-content)

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    - [Security Best Practices](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#security-best-practices)
- [Internal Processes](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#main-content)

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