---
title: "MyHealth (v2): Download & Login"
description: How to download and log into MyHealth patient application
---

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3. [MyHealth (v2)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth-v2)

# MyHealth (v2): Download & Login

## How to download and log into MyHealth patient application

#### Table of contents

- [Downloading the app](https://support.axiosint.com/knowledge/myhealth-v2-download-login#downloading)
- [Logging via email](https://support.axiosint.com/knowledge/myhealth-v2-download-login#email)
- [Logging in via OTP](https://support.axiosint.com/knowledge/myhealth-v2-download-login#OTP)
- [Forgotten password](https://support.axiosint.com/knowledge/myhealth-v2-download-login#forgotten-password)
- [Additional options](https://support.axiosint.com/knowledge/myhealth-v2-download-login#additional-options)
- [Easy login](https://support.axiosint.com/knowledge/myhealth-v2-download-login#easy-login)

---

### Downloading the app

To download *My*Health for Patients:

1. Open the Google Play Store (Android phones) or the App Store (Apple iOS devices)
2. Search for “MyHealth for Patients”, or “Axios International”
3. Click on Install (Android phones) or Get (Apple iOS devices)  
   Alternatively, you can refer to [Where can I download the apps?](https://support.axiosint.com/knowledge/where-can-i-download-the-apps?hsLang=en) <https://26529813.hs-sites-eu1.com/knowledge/where-can-i-download-the-apps?hsLang=en> for the app specific QR codes

| Android & iPhone |
| --- |
| ![QR code to download MyHealth from the stores](https://support.axiosint.com/hs-fs/hubfs/onelinkto_5q85vn.png?width=198&height=198&name=onelinkto_5q85vn.png) |

**[Back to Top](https://support.axiosint.com/knowledge/myhealth-v2-download-login#top)**

---

### Logging in via Email

To log in the MyHealth app, simply open the application and complete the steps below.

![email-1](https://support.axiosint.com/hs-fs/hubfs/email-1.png?width=633&height=356&name=email-1.png)

1. Enter Email
2. Enter Password
3. Click **Login** to proceed to Main Screen.

![warning-1](https://support.axiosint.com/hubfs/warning-1.svg)**Good to know**

In the case of incorrect credentials, the page shows a dialog box informing users of the error. 

**[Back to Top](https://support.axiosint.com/knowledge/myhealth-v2-download-login#top)**

---

### Logging in via OTP

To log in to the MyHealth app via OTP (One Time Password), simply open the application, select the "Login via OTP" option, and complete the following steps:

 

1. Enter your email.
2. Click **Confirm,**
3. After confirming, you will receive a code and instructions via email. Simply follow the instructions or enter the code provided to gain access.

![otp screen](https://support.axiosint.com/hs-fs/hubfs/otp%20screen.png?width=609&height=372&name=otp%20screen.png)

**[Back to Top](https://support.axiosint.com/knowledge/myhealth-v2-download-login#top)**

---

### Forgotten Password

If you have forgotten your password, MyHealth offers a dedicated channel to reset it.

1. Enter your email.
2. Click **Confirm,**
3. After confirming, you will receive a code and instructions via email. Simply follow the instructions or enter the code provided to gain access.

![Slide3-2](https://support.axiosint.com/hs-fs/hubfs/Slide3-2.png?width=580&height=326&name=Slide3-2.png)

**[Back to Top](https://support.axiosint.com/knowledge/myhealth-v2-download-login#top)**

---

### Additional Options

Alternatively, if a user has downloaded the application before being referred to an Axios Managed Program or needs to reach out to Axios for any reason, there are options available for either scenario

![Slide4-2](https://support.axiosint.com/hs-fs/hubfs/Slide4-2.png?width=551&height=310&name=Slide4-2.png)

![Slide5-2](https://support.axiosint.com/hs-fs/hubfs/Slide5-2.png?width=611&height=344&name=Slide5-2.png)

**[Back to Top](https://support.axiosint.com/knowledge/myhealth-v2-download-login#top)**

---

### Easy Login

Upon successful login, the patient is presented with multiple security options for easy login:

- Face ID
- Fingerprint
- PIN

![](https://support.axiosint.com/hs-fs/hubfs/image-png-Feb-14-2025-11-15-19-2992-AM.png?width=267&height=281&name=image-png-Feb-14-2025-11-15-19-2992-AM.png)

 

**[Back to Top](https://support.axiosint.com/knowledge/myhealth-v2-download-login#top)**

---

**Going Further**

Learn more about the *My*Health application by checking our dedicated articles:

| [MyHealth (v2): Introduction and Access](https://support.axiosint.com/knowledge/myhealthv2-introduction-and-access?hsLang=en) | [MyHealth (v2): Managing Treatment](https://support.axiosint.com/knowledge/myhealth-v3-managing-treatment?hsLang=en)<https://support.axiosint.com/knowledge/myhealth-more-information?hsLang=en> |
| --- | --- |
| [MyHealth (v2): Download & Login](https://support.axiosint.com/knowledge/myhealthv2-download-login?hsLang=en) | [MyHealth (v2): More Information](https://support.axiosint.com/knowledge/myhealth-more-information-0?hsLang=en)<https://support.axiosint.com/knowledge/myhealth-my-disease?hsLang=en> |
| [MyHealth (v2): Navigation](https://support.axiosint.com/knowledge/myhealthv2-navigation?hsLang=en) | [MyHealth (v2) Adherence: Educational Materials](https://support.axiosint.com/knowledge/myhealthv3-adherence-what-you-want-to-know?hsLang=en)<https://support.axiosint.com/knowledge/myhealth-my-lifestyle?hsLang=en> |
| [MyHealth (v2): My Treatment and Document Management](https://support.axiosint.com/knowledge/myhealth-v3-managing-treatment?hsLang=en) | [MyHealth (v2) Adherence: My Lifestyle](https://support.axiosint.com/knowledge/myhealthv3-adherence-my-lifestyle?hsLang=en) |
| [MyHealth (v2): My Applications](https://support.axiosint.com/knowledge/myhealth-my-applications-0?hsLang=en) |  |

 

 

 

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