--- title: "MyPharmacy: Introduction and Access" description: How to setup access for your pharmacist, reset the pharmacist's password and use MyPharmacy --- [Skip to content](https://support.axiosint.com/knowledge/mypharmacy-introduction-and-access#main-content) [More support](https://support.axiosint.com/knowledge/kb-tickets/new?hsLang=en) [![Digital University Logo](https://support.axiosint.com/hs-fs/hubfs/DU-logo-2.png?width=182&height=120&name=DU-logo-2.png)](https://support.axiosint.com/knowledge?hsLang=en) Open main navigation Close main navigation - [More support](https://support.axiosint.com/knowledge/kb-tickets/new) - [Go to axiosint.com](https://axiosint.com/) [Go to axiosint.com](https://axiosint.com/) Welcome to Axios Digital University. - There are no suggestions because the search field is empty. 1. [Axios Digital University](https://support.axiosint.com/knowledge?hsLang=en) 2. [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en) 3. [MyPharmacy (Mobile App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-mobile-app) # MyPharmacy: Introduction and Access ## How to setup access for your pharmacist, reset the pharmacist's password and use MyPharmacy ### Setting up access for your pharmacist ![pharmacy](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/pharmacy.png?width=670&height=79&name=pharmacy.png) ![453807e7-673a-43df-979f-d75988fc4fcf-1](https://support.axiosint.com/hs-fs/hubfs/453807e7-673a-43df-979f-d75988fc4fcf-1.png?width=670&height=361&name=453807e7-673a-43df-979f-d75988fc4fcf-1.png) 1. Navigate to **Pharmacy \> Account** 2. Enter the pharmacy’s contact first name, last name, and email 3. Make sure the checkbox “Account enabled” 1. If the red disclaimer “This user does not have…” displays, the pharmacist’s account is not enabled, and no email will be sent to set their password. ![8385d820-d873-4fec-aa3a-0af0c397adbf-1](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/8385d820-d873-4fec-aa3a-0af0c397adbf-1.png?width=610&height=330&name=8385d820-d873-4fec-aa3a-0af0c397adbf-1.png) 4. Save Once the pharmacist’s account is enabled, the PMS will automatically send an email to them for them to set their own password. In that email, the links to the apps in the Google Play Store and Apple Store will also be available. **![important](https://support.axiosint.com/hubfs/important.svg)IMPORTANT** Note that the pharmacist is also consenting to Axios Privacy Policy by downloading the app. ![dcb90a92-2bb4-4e8b-896a-d3a12f1b7dbd-1](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/dcb90a92-2bb4-4e8b-896a-d3a12f1b7dbd-1.png?width=332&height=602&name=dcb90a92-2bb4-4e8b-896a-d3a12f1b7dbd-1.png) Once pharmacists have set their own password, they can download the application from the store and log in. Their username will be their email address, and their password the one they have just set. ### Reset the pharmacist’s password If pharmacists ever forget their password, they can avail of the “Forget Password” button on the landing screen of the app. This will trigger an automatic email to reset the password. Alternatively, Axios can trigger an automatic email from the pharmacist’s ACCOUNT tab in the PMS: ![13f5027d-cefa-4e5d-80fa-40f8e096869e-1](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/13f5027d-cefa-4e5d-80fa-40f8e096869e-1.png?width=670&height=537&name=13f5027d-cefa-4e5d-80fa-40f8e096869e-1.png) **![important](https://support.axiosint.com/hubfs/important.svg)IMPORTANT** The link in the reset email is only valid for **one hour**. After that delay is past, a new reset email will be needed. A pharmacist can only have one email address associated with their account. In case the pharmacist must change their email account to use the app, please contact [pms.support@axiosint.com](mailto:pms.support@axiosint.com) to assist with the change. **![related-article-1](https://support.axiosint.com/hubfs/related-article-1.svg)Related Materials** A dedicated user guide for MyPharmacy (mobile) is available [here](https://axiosinternational.sharepoint.com/:b:/s/myAxios/EUJD3cOSLwxDmDFmvcIBqwYBCXvAPXa8dcP9L_QbI0ELug?e=OgfJVN),  [here](https://axiosinternational.sharepoint.com/:b:/s/myAxios/EZukN6ZTnUZMn6X3HwffmO0BT7TOw3AdSG8DIOF_qGCW0A?e=GObTOr) (desktop), and a quick introduction video is available [here](https://axiosinternational.sharepoint.com/sites/myAxios/SiteAssets/SitePages/MyDigitalHealth/Axios%20International%20Video%203-Final%20Cut.mp4?web=1).     [**Back to Top**](https://support.axiosint.com/knowledge/mypharmacy-introduction-and-access#top) --- **![further](https://support.axiosint.com/hubfs/further.svg)Going Further** Learn more about the *My*Pharmacy mobile application by checking our dedicated articles: - [*My*Pharmacy: Introduction and Access](https://support.axiosint.com/knowledge/mypharmacy-introduction-and-access) - [*My*Pharmacy: Download & Login](https://support.axiosint.com/knowledge/pharmacy-login?hsLang=en) - [MyPharmacy: MedPacks](https://support.axiosint.com/knowledge/medpacks?hsLang=en) - [*My*Pharmacy: More Information](https://support.axiosint.com/knowledge/mypharmacy-more-information?hsLang=en) - [*My*Pharmacy: Financials Reports](https://support.axiosint.com/knowledge/mypharmacy-financials?hsLang=en)   - [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#main-content) - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#glossary-definitions) - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#general-knowledge) - [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-configuration) - [Program Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-management) - [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#patient-management) - [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#entity-management) - [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#main-content) - [MyPrograms](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myprograms) - [MyPatients](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypatients) - [MyHealth](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth) - [MyHealth (v2)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth-v2) - [MyPharmacy (Mobile App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-mobile-app) - [MyPharmacy (Desktop App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-desktop-app) - [Digital University Sessions](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#main-content) - [Season 1](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-1) - [Season 2](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-2) - [Season 3](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-3) - [Season 4](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-4) - [Season 5](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-5) - [Season 6](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-6) - [Season 7](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-7) - [FAQ PMS](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#main-content) - [Access Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#access-management) - [Data, Statistics and Reporting](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#data-statistics-and-reporting) - [Entity Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#entity-management) - [Patient Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#patient-management) - [Program Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#program-management) - [Treatment Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#treatment-management) - [FAQ Axios+](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#main-content) - [General](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general) - [General - Account Creation and Management](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-account-creation-and-management) - [General - App Installation and Features](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-app-installation-and-features) - [MyHealth](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth) - [MyHealth (Adherence)](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth-adherence) - 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