--- title: "MyPrograms: General Considerations" description: What are the available features, how to view and download data in MyPrograms --- [Skip to content](https://support.axiosint.com/knowledge/myprograms-general-considerations#main-content) [More support](https://support.axiosint.com/knowledge/kb-tickets/new?hsLang=en) [![Digital University Logo](https://support.axiosint.com/hs-fs/hubfs/DU-logo-2.png?width=182&height=120&name=DU-logo-2.png)](https://support.axiosint.com/knowledge?hsLang=en) Open main navigation Close main navigation - [More support](https://support.axiosint.com/knowledge/kb-tickets/new) - [Go to axiosint.com](https://axiosint.com/) [Go to axiosint.com](https://axiosint.com/) Welcome to Axios Digital University. - There are no suggestions because the search field is empty. 1. [Axios Digital University](https://support.axiosint.com/knowledge?hsLang=en) 2. [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en) 3. [MyPrograms](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myprograms) # MyPrograms: General Considerations ## What are the available features, how to view and download data in MyPrograms ### What is *My*Programs? *My*Programs provides clients with direct access to live data/insights on the performance of a Program(s) they have been given access to. ![db050b2a-3636-48ec-b9d3-981d7296f75d-image](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/db050b2a-3636-48ec-b9d3-981d7296f75d-image.png?width=670&height=184&name=db050b2a-3636-48ec-b9d3-981d7296f75d-image.png) ### **Available Features** - **Overview**: the Overview tab provides a general look at Program performance. - **Patients**: the Patients tab provides an in depth look at Patient activity. - **Products**: the Products tab provides a more in depth look at Product activity. - **Institutions**: the Institutions tab provides an accurate, up to date representation of Patient, Pharmacy and Hospital's population and distribution. **![important](https://support.axiosint.com/hubfs/important.svg)Important** Some features of *My*Programs are only available when specific services are set at program level.Too learn more about program services, check the [Services and Sub-services](https://26529813.hs-sites-eu1.com/knowledge/services-and-subservices?hsLang=en) article. ### **View up-to-date data** Data can be viewed as per last refresh or refreshed to ensure most recent set of data is displayed. Data is refreshed once every morning, but can be manually refreshed using the button if needed. ![a1c594f1-91cc-4339-b9a0-2600a2a6bd80](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/a1c594f1-91cc-4339-b9a0-2600a2a6bd80.png?width=670&height=118&name=a1c594f1-91cc-4339-b9a0-2600a2a6bd80.png) ### **Data downloads** - **Zip global data download**: this feature is available from all tabs (top-right corner) to download all extracts at once in CSV format, compressed in a single Zip file. ![dddf98c0-60a5-47e7-add9-21a60927f976-image](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/dddf98c0-60a5-47e7-add9-21a60927f976-image.png?width=670&height=110&name=dddf98c0-60a5-47e7-add9-21a60927f976-image.png) - **Other downloads**: other CSV downloads are available for dedicated data (e.g. Anonymized Patient Tracker, product commercial data...) ![a6c2e715-64f9-493e-9807-03c5f6c5e134-image](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/a6c2e715-64f9-493e-9807-03c5f6c5e134-image.png?width=670&height=96&name=a6c2e715-64f9-493e-9807-03c5f6c5e134-image.png) ![e0d1a76a-9ce9-4897-a915-bfd192e9b9d7-1](https://support.axiosint.com/hs-fs/hubfs/User%20Guide/e0d1a76a-9ce9-4897-a915-bfd192e9b9d7-1.png?width=670&height=147&name=e0d1a76a-9ce9-4897-a915-bfd192e9b9d7-1.png) **![important](https://support.axiosint.com/hubfs/important.svg)Important** Screenshots are taken from our pre-production environment and may not reflect what every user will see.     [**Back to Top**](https://support.axiosint.com/knowledge/myprograms-general-considerations#top) --- **![further](https://support.axiosint.com/hubfs/further.svg)Going Further** Learn more about the *My*Programs application by checking our dedicated articles: - [*My*Programs General Considerations](https://support.axiosint.com/knowledge/general-considerations?hsLang=en) - [*My*Programs: Login and Navigation](https://support.axiosint.com/knowledge/myprograms-login-and-navigation?hsLang=en) - [*My*Programs: Overview](https://support.axiosint.com/knowledge/overview?hsLang=en) - [*My*Programs: Patients](https://support.axiosint.com/knowledge/myprograms-patients?hsLang=en) - [*My*Programs: Products](https://support.axiosint.com/knowledge/products?hsLang=en) - [*My*Programs: Institutions](https://support.axiosint.com/knowledge/institutions?hsLang=en)   - [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#main-content) - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#glossary-definitions) - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#general-knowledge) - [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-configuration) - [Program Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-management) - [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#patient-management) - [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#entity-management) - [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#main-content) - [MyPrograms](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myprograms) - [MyPatients](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypatients) - [MyHealth](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth) - [MyHealth (v2)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth-v2) - [MyPharmacy (Mobile App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-mobile-app) - [MyPharmacy (Desktop App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-desktop-app) - [Digital University Sessions](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#main-content) - [Season 1](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-1) - [Season 2](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-2) - [Season 3](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-3) - [Season 4](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-4) - [Season 5](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-5) - [Season 6](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-6) - [Season 7](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-7) - [FAQ PMS](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#main-content) - [Access Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#access-management) - [Data, Statistics and Reporting](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#data-statistics-and-reporting) - [Entity Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#entity-management) - [Patient Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#patient-management) - [Program Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#program-management) - [Treatment Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#treatment-management) - [FAQ Axios+](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#main-content) - [General](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general) - [General - Account Creation and Management](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-account-creation-and-management) - [General - App Installation and Features](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-app-installation-and-features) - [MyHealth](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth) - [MyHealth (Adherence)](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth-adherence) - [MyPatients](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypatients) - [MyPharmacy](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypharmacy) - [MyPrograms](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myprograms) - [FAQ Digital Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#main-content) - [Technical Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#technical-knowledge) - [Security Best Practices](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#security-best-practices) - [Internal Processes](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#main-content) - [Process Sheet](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#process-sheet) - [Technical Documentation](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#technical-documentation) - 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