--- title: PMS User Guide | Axios Digital University description: The Do's and Don'ts of Axios International --- [Skip to content](https://support.axiosint.com/knowledge/pms-user-guide#main-content) [More support](https://support.axiosint.com/knowledge/kb-tickets/new) [![Digital University Logo](https://support.axiosint.com/hs-fs/hubfs/DU-logo-2.png?width=182&height=120&name=DU-logo-2.png)](https://support.axiosint.com/knowledge) Open main navigation Close main navigation - [More support](https://support.axiosint.com/knowledge/kb-tickets/new) - [Go to axiosint.com](https://axiosint.com/) [Go to axiosint.com](https://axiosint.com/) Welcome to Axios Digital University. - There are no suggestions because the search field is empty. 1. [Axios Digital University](https://support.axiosint.com/knowledge) 2. [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide) # PMS User Guide The Do's and Don'ts of Axios International ## Glossary & Definitions - [Glossary](https://support.axiosint.com/knowledge/glossary) - [System Nomenclature](https://support.axiosint.com/knowledge/system-nomenclature) - [MedPack](https://support.axiosint.com/knowledge/medpack) - [Program & Patient Statuses](https://support.axiosint.com/knowledge/pms-statuses) - [Application & Application Process Statuses](https://support.axiosint.com/knowledge/application-and-application-process-statuses) ## General Knowledge - [PMS Expectations & Best Practices](https://support.axiosint.com/knowledge/data-is-king) - [About Standard Treatment Plan](https://support.axiosint.com/knowledge/treatment-plan) - [Productivity Tips](https://support.axiosint.com/knowledge/productivity-tips) - [Data and Reporting](https://support.axiosint.com/knowledge/data-and-reporting) - [Language Settings and Excel Date Fixes](https://support.axiosint.com/knowledge/language-settings-and-date-fixes) - [Email Security](https://support.axiosint.com/knowledge/email-security) - [Password Best Practices](https://support.axiosint.com/knowledge/password-best-practices) - [Cyber Security Best Practices](https://support.axiosint.com/knowledge/cyber-security-best-practices) - [Other Cyber Security Threats](https://support.axiosint.com/knowledge/other-cyber-security-threats) - [Microsoft Outlook](https://support.axiosint.com/knowledge/microsoft-outlook) - [Microsoft Teams](https://support.axiosint.com/knowledge/microsoft-teams) - [Support](https://support.axiosint.com/knowledge/what-are-the-available-support-options) - [PMS Global Flowchart](https://support.axiosint.com/knowledge/pms-global-flow) See less ▼ ## Program Configuration - [Client & Product Creation](https://support.axiosint.com/knowledge/client-product-creation) - [Global Program Configuration](https://support.axiosint.com/knowledge/global-program-configuration) - [Local Program Configuration](https://support.axiosint.com/knowledge/local-program-configuration) - [Program Content Configuration](https://support.axiosint.com/knowledge/program-content-configuration) - [Program Data and Statistics](https://support.axiosint.com/knowledge/program-data-and-statistics) - [Events Configuration](https://support.axiosint.com/knowledge/events) - [Medication Release Letter and Voucher Configuration](https://support.axiosint.com/knowledge/medication-release-letter-and-voucher-configuration) - [Local Program Creation Tutorial](https://support.axiosint.com/knowledge/creating-a-local-program) - [Program Aggregate Creation](https://support.axiosint.com/knowledge/program-aggregate-creation) - [Real World Insights (RWI)](https://support.axiosint.com/knowledge/real-world-insights-rwi) - [Patient Needs Assessment Tool (PNAT)](https://support.axiosint.com/knowledge/pnat) - [Eligibility Letter (EL) Creation](https://support.axiosint.com/knowledge/customizing-your-program-mrl/el) - [Medication Release Letter (MRL) Creation](https://support.axiosint.com/knowledge/mrl-creation) - [Treatment Configuration](https://support.axiosint.com/knowledge/treatment-configuration-updated) See less ▼ ## Program Management - [Adherence Services and the Patient Activity Plan](https://support.axiosint.com/knowledge/adherence-services-patient-activity-plan) - [Services and Sub-services](https://support.axiosint.com/knowledge/services-and-subservices) - [Adverse Events Reconciliation](https://support.axiosint.com/knowledge/adverse-events-reconciliation) - [Physician Interactions](https://support.axiosint.com/knowledge/physician-interactions) - [Source Data Validation (SDV)](https://support.axiosint.com/knowledge/source-data-validation) - [Navigating the PM Dashboard](https://support.axiosint.com/knowledge/pm-dashboard) - [Navigating your Dashboard](https://support.axiosint.com/knowledge/navigating-your-updated-dashboard) See less ▼ ## Patient Management - [Patient creation](https://support.axiosint.com/knowledge/patient-creation) - [Patient Application Steps](https://support.axiosint.com/knowledge/patient-application) - [Application Status Mapping](https://support.axiosint.com/knowledge/application-status-mapping) - [Manage a Patient’s Treatment Plan](https://support.axiosint.com/knowledge/manage-a-patients-treatment-plan) - [MedPack Insurance Involvement](https://support.axiosint.com/knowledge/insurance-involvement) - [MedPack Release](https://support.axiosint.com/knowledge/medpack-release) - [Interaction Logs (ILs), Adverse Events (AE) and Patient Summary](https://support.axiosint.com/knowledge/interaction-logs-adverse-events-and-patient-summary) - [Patient's Calendar](https://support.axiosint.com/knowledge/adding-events-to-patients-calendar) - [ATT platform (PFET v2)](https://support.axiosint.com/knowledge/att-platform-pfet-v2) - [Applying to a Charity](https://support.axiosint.com/knowledge/applying-to-a-charity) - [Lab Procedures Requests](https://support.axiosint.com/knowledge/lab-procedure-requests) - [Sending an Eligibility Letter (EL) to the Patient](https://support.axiosint.com/knowledge/sending-an-eligibility-letter-to-the-patient) - [Charity Calculator](https://support.axiosint.com/knowledge/charity-calculator) - [Patient Services and Service Occurrences](https://support.axiosint.com/knowledge/services-and-service-occurences) See less ▼ ## Entity Management - [Physician Creation & Management](https://support.axiosint.com/knowledge/managing-a-physician) - [Health Center Creation](https://support.axiosint.com/knowledge/hc-creation) - [Charity Creation](https://support.axiosint.com/knowledge/charity-creation) - [Distributor Creation](https://support.axiosint.com/knowledge/distributor-creation) - [Pharmacy Creation & Management](https://support.axiosint.com/knowledge/managing-a-pharmacy) - [Pharmacy Reconciliation & Payments](https://support.axiosint.com/knowledge/reconciliation-payments) - [Pharmacy Product Delivery & Stock Out](https://support.axiosint.com/knowledge/product-delivery-stock-out) - [Product Delivery Process](https://support.axiosint.com/knowledge/product-delivery-process) - [Lab Creation & Management](https://support.axiosint.com/knowledge/lab-creation) - [Lab Procedures](https://support.axiosint.com/knowledge/available-lab-procedures) - [Lab Procedures Reconciliations](https://support.axiosint.com/knowledge/lab-procedures-reconciliations) See less ▼ - [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide#main-content) - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide#glossary-definitions) - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide#general-knowledge) - [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide#program-configuration) - [Program Management](https://support.axiosint.com/knowledge/pms-user-guide#program-management) - [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide#patient-management) - [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide#entity-management) - [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide#main-content) - [MyPrograms](https://support.axiosint.com/knowledge/axios-user-guide#myprograms) - [MyPatients](https://support.axiosint.com/knowledge/axios-user-guide#mypatients) - [MyHealth](https://support.axiosint.com/knowledge/axios-user-guide#myhealth) - [MyHealth (v2)](https://support.axiosint.com/knowledge/axios-user-guide#myhealth-v2) - [MyPharmacy (Mobile App)](https://support.axiosint.com/knowledge/axios-user-guide#mypharmacy-mobile-app) - [MyPharmacy (Desktop App)](https://support.axiosint.com/knowledge/axios-user-guide#mypharmacy-desktop-app) - [Digital University Sessions](https://support.axiosint.com/knowledge/digital-university-sessions#main-content) - [Season 1](https://support.axiosint.com/knowledge/digital-university-sessions#season-1) - [Season 2](https://support.axiosint.com/knowledge/digital-university-sessions#season-2) - [Season 3](https://support.axiosint.com/knowledge/digital-university-sessions#season-3) - [Season 4](https://support.axiosint.com/knowledge/digital-university-sessions#season-4) - [Season 5](https://support.axiosint.com/knowledge/digital-university-sessions#season-5) - [Season 6](https://support.axiosint.com/knowledge/digital-university-sessions#season-6) - [Season 7](https://support.axiosint.com/knowledge/digital-university-sessions#season-7) - [FAQ PMS](https://support.axiosint.com/knowledge/faq-pms#main-content) - [Access Management](https://support.axiosint.com/knowledge/faq-pms#access-management) - [Data, Statistics and Reporting](https://support.axiosint.com/knowledge/faq-pms#data-statistics-and-reporting) - [Entity Management](https://support.axiosint.com/knowledge/faq-pms#entity-management) - [Patient Management](https://support.axiosint.com/knowledge/faq-pms#patient-management) - [Program Management](https://support.axiosint.com/knowledge/faq-pms#program-management) - [Treatment Management](https://support.axiosint.com/knowledge/faq-pms#treatment-management) - [FAQ Axios+](https://support.axiosint.com/knowledge/faq-axios#main-content) - [General](https://support.axiosint.com/knowledge/faq-axios#general) - [General - Account Creation and Management](https://support.axiosint.com/knowledge/faq-axios#general-account-creation-and-management) - [General - App Installation and Features](https://support.axiosint.com/knowledge/faq-axios#general-app-installation-and-features) - [MyHealth](https://support.axiosint.com/knowledge/faq-axios#myhealth) - [MyHealth (Adherence)](https://support.axiosint.com/knowledge/faq-axios#myhealth-adherence) - [MyPatients](https://support.axiosint.com/knowledge/faq-axios#mypatients) - [MyPharmacy](https://support.axiosint.com/knowledge/faq-axios#mypharmacy) - [MyPrograms](https://support.axiosint.com/knowledge/faq-axios#myprograms) - [FAQ Digital Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge#main-content) - [Technical Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge#technical-knowledge) - [Security Best Practices](https://support.axiosint.com/knowledge/faq-digital-knowledge#security-best-practices) - [Internal Processes](https://support.axiosint.com/knowledge/internal-processes#main-content) - [Process Sheet](https://support.axiosint.com/knowledge/internal-processes#process-sheet) - 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