Quality Assurance
Quality assurance is our way of making sure data integrity is maintained at all costs.
Quality Assurance and Data Integrity
Data Integrity is the accuracy and completeness of a data set or entry. To this end, all data is checked and validated at many points of the patient journey, program application, and medicine.
Data Integrity Process and Interaction Logs
Interaction Logs are kept for traceability and data integrity. “Interactions” aren’t just limited to actual conversations with the patient but every step of the patient journey from referral to completion/renewal/drop out.
Going Further
Make sure to check our Quality of Interaction Audit Process sheet.