--- title: Real World Insights (RWI) description: How to configure a program to conduct the Real World Insight questionnaire after a patient's treatment is completed or after the patient is dropped out. --- [Skip to content](https://support.axiosint.com/knowledge/real-world-insights-rwi#main-content) [More support](https://support.axiosint.com/knowledge/kb-tickets/new?hsLang=en) [![Digital University Logo](https://support.axiosint.com/hs-fs/hubfs/DU-logo-2.png?width=182&height=120&name=DU-logo-2.png)](https://support.axiosint.com/knowledge?hsLang=en) Open main navigation Close main navigation - [More support](https://support.axiosint.com/knowledge/kb-tickets/new) - [Go to axiosint.com](https://axiosint.com/) [Go to axiosint.com](https://axiosint.com/) Welcome to Axios Digital University. - There are no suggestions because the search field is empty. 1. [Axios Digital University](https://support.axiosint.com/knowledge?hsLang=en) 2. [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en) 3. [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-configuration) # Real World Insights (RWI) ## How to configure a program to conduct the Real World Insight questionnaire after a patient's treatment is completed or after the patient is dropped out. ### What is Real World Insights (RWI)? Axios conducts a survey for patients who have dropped out of a program or completed their course of treatment. This allows Axios to collect insights, analyze it, and report to clients or make strategic decisions to drive forward the access agenda.  ### How To Enable This RWI Questionnaire? “RWI questionnaires” is a program setting in the PMS, which should be enabled for each program we wish to collect information on:   ![RWI](https://support.axiosint.com/hs-fs/hubfs/RWI.png?width=670&height=99&name=RWI.png) The RWI questionnaire will appear right after dropout/completion only **after** this option has been enabled.  ### Answering The Questionnaire ***Responsible department: Implementation Teams***  All questionnaires must be answered. Until they are “completed”, they will remain “open”. All questionnaires for a given patient are available in the RWI tab:  ![Real-World-Insight-Questionnaires](https://support.axiosint.com/hs-fs/hubfs/Real-World-Insight-Questionnaires.png?width=670&height=156&name=Real-World-Insight-Questionnaires.png) The questionnaire starts with questions on who you managed to reach out to, whether it is the patient or the caregiver. If the patient/caregiver is unreachable, you should reach out to the physician. If neither can be reached, the survey is closed, and cannot be answered again.  ![important](https://support.axiosint.com/hubfs/important.svg)**IMPORTANT** Once someone is reached, questions are sequential and conditional. Once the questionnaire is submitted, answers cannot be viewed or changed. You are responsible for the quality-check of the answers. It is highly suggested that the questionnaire be open while you are interviewing the patient/caregiver/physician.  All completed questionnaires can be found under the **RWI tab in Program Data.**   [**Back to top**](https://support.axiosint.com/knowledge/real-world-insights-rwi#top) --- **![further](https://support.axiosint.com/hubfs/further.svg)Going Further** To learn more on how to set a **Local Program**, please check the [Local Program Configuration](https://support.axiosint.com/knowledge/local-program-configuration?hsLang=en) article. 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