--- title: Services and Sub-services description: All you need to know about program services and sub-services --- [Skip to content](https://support.axiosint.com/knowledge/services-and-subservices#main-content) [More support](https://support.axiosint.com/knowledge/kb-tickets/new?hsLang=en) [![Digital University Logo](https://support.axiosint.com/hs-fs/hubfs/DU-logo-2.png?width=182&height=120&name=DU-logo-2.png)](https://support.axiosint.com/knowledge?hsLang=en) Open main navigation Close main navigation - [More support](https://support.axiosint.com/knowledge/kb-tickets/new) - [Go to axiosint.com](https://axiosint.com/) [Go to axiosint.com](https://axiosint.com/) Welcome to Axios Digital University. - There are no suggestions because the search field is empty. 1. [Axios Digital University](https://support.axiosint.com/knowledge?hsLang=en) 2. [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en) 3. [Program Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-management) # Services and Sub-services ## All you need to know about program services and sub-services. ### What are Services? Services are tags used for the categorization of patients (especially in reporting). Services help organize the "perks" and treatment a patient can access. For example, a patient with Adherence services will have a different experience compared to a non-Adherence patient. ![important](https://support.axiosint.com/hubfs/important.svg)IMPORTANT If you don't find your service, please contact your Program Manager or PMS Support. ### Types of Services There are 4 Services that a patient can be categorized into: - Access to treatment - Adherence - Essential Benefits Plan - Digital Each service also has sub-services to categorize the patient and their needs further.   | **Service** | **Sub-service** | | --- | --- | | Access to treatment | Donation Model Fixed Scheme Free of Charge Model On Time Access PFET program Value-based Managed Entry Agreements Voucher Model | | Adherence | Access to Diagnosis Appointment Coordination Insurance Coordination Medication and Disease Education | | Essential Benefits Plan | Essential Benefits Plan | | Digital | *My*Charity for Charities *My*Health for Patients *My*Patients for Physicians *My*Pharmacy for Pharmacists *My*Programs |   Services available to patients in a program can be set at the program level, under the **Program \> Information** tab. ![](https://support.axiosint.com/hs-fs/hubfs/image-png-Dec-06-2022-11-48-35-9082-AM.png?width=670&height=223&name=image-png-Dec-06-2022-11-48-35-9082-AM.png) Whereas Sub-services can be tagged at the patient level to differentiate between patients (for example FOC scheme vs Voucher scheme). This is done under the **Patient \> Information** tab. **Related Articles** ![related-article-1](https://support.axiosint.com/hubfs/related-article-1.svg)Learn more about program configuration in the [Local Program Configuration](https://support.axiosint.com/knowledge/local-program-configuration?hsLang=en) article. Learn more about patient creation in the [Patient Creation](https://support.axiosint.com/knowledge/patient-creation?hsLang=en) article. ### Differentiating Adherence Services and Home Care Services Programs need to be set up per product. For example: A Lynparza patient can have 4 different patient IDs if enrolled in: - Access to Treatment - Adherence - Medication and Disease Education - Home Delivery - Home Administration **Did you know?** **![note](https://support.axiosint.com/hubfs/note.svg)**Patients under Adherence services benefit from complementary sections in the *My*Health application. To learn more, please check the [*My*Health (Adherence)](https://support.axiosint.com/knowledge/axios?hsLang=en#myhealth) articles.     [**Back to top**](https://support.axiosint.com/knowledge/services-and-subservices#top) ---   - [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#main-content) - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#glossary-definitions) - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#general-knowledge) - [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-configuration) - [Program Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-management) - [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#patient-management) - [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#entity-management) - [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#main-content) - [MyPrograms](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myprograms) - [MyPatients](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypatients) - [MyHealth](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth) - [MyHealth (v2)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth-v2) - [MyPharmacy (Mobile App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-mobile-app) - [MyPharmacy (Desktop App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-desktop-app) - [Digital University Sessions](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#main-content) - [Season 1](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-1) - [Season 2](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-2) - [Season 3](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-3) - [Season 4](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-4) - [Season 5](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-5) - [Season 6](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-6) - [Season 7](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#season-7) - [FAQ PMS](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#main-content) - [Access Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#access-management) - [Data, Statistics and Reporting](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#data-statistics-and-reporting) - [Entity Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#entity-management) - [Patient Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#patient-management) - [Program Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#program-management) - [Treatment Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#treatment-management) - [FAQ Axios+](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#main-content) - [General](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general) - [General - Account Creation and Management](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-account-creation-and-management) - [General - App Installation and Features](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-app-installation-and-features) - [MyHealth](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth) - [MyHealth (Adherence)](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth-adherence) - [MyPatients](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypatients) - [MyPharmacy](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypharmacy) - [MyPrograms](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myprograms) - [FAQ Digital Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#main-content) - [Technical Knowledge](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#technical-knowledge) - [Security Best Practices](https://support.axiosint.com/knowledge/faq-digital-knowledge?hsLang=en#security-best-practices) - [Internal Processes](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#main-content) - [Process Sheet](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#process-sheet) - [Technical Documentation](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#technical-documentation) - [Generative AI](https://support.axiosint.com/knowledge/internal-processes?hsLang=en#generative-ai) [![Chill listening crop-3](https://support.axiosint.com/hs-fs/hubfs/2.%20Axios%20Master%20logo%20without%20tagline.png?width=70&height=32&name=2.%20Axios%20Master%20logo%20without%20tagline.png "Chill listening crop-3")](http://axiosint.com) Axios Digital University Copyright © 2026, Axios International