---
title: "MyPharmacy (Desktop): Deliveries"
description: Manage Deliveries and confirming them
---

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# MyPharmacy (Desktop): Deliveries

## Learn about Delivery confirmation for a Pharmacy

*Note: This Page is only available to UAE pharmacies with at least one delivery recorded under Pharmacy \> Delivery in PMS (any status). We'll be rolling out this feature to other Pharmacies in the near future.*

#### Table of Contents

[Deliveries Tab](https://support.axiosint.com/knowledge/delivery-confirmation#tab)

[Deliveries Table](https://support.axiosint.com/knowledge/delivery-confirmation#Table)

[Delivery Details](https://support.axiosint.com/knowledge/delivery-confirmation#Details)

[Delivery Documents](https://support.axiosint.com/knowledge/delivery-confirmation#docs)

[Delivery Validation](https://support.axiosint.com/knowledge/delivery-confirmation#Validation)

---

 

### Deliveries Tab

Previously under the FOC Stock Management section, the Deliveries tab has been moved to the sidebar menu for easy access. This change is also accompanied by several additions to make the Deliveries tab a more complete addition to the Axios+ ecosystem.

![](https://support.axiosint.com/hs-fs/hubfs/image-png-Nov-12-2025-12-00-31-7563-PM.png?width=670&height=256&name=image-png-Nov-12-2025-12-00-31-7563-PM.png)

The main table on this page reflects the deliveries in *PMS \> Pharmacy \> Delivery*, there is also a set of quick filters to help them find exactly what they’re looking for. Pharmacies can filter by:

- **Delivery code**, **MedPack code**, **Status, Patient ID**

Additionally:

- **Reset -** will change everything back to default
- **Apply** your selected filters

**[Back to Top](https://support.axiosint.com/knowledge/delivery-confirmation#top)**

---

 

### Deliveries Table

![image-png-Nov-12-2025-12-00-31-7563-PM](https://support.axiosint.com/hs-fs/hubfs/image-png-Nov-12-2025-12-00-31-7563-PM.png?width=670&height=256&name=image-png-Nov-12-2025-12-00-31-7563-PM.png)  
Below the filters are the Deliveries organized with Axios — a searchable, sortable list which displays all deliveries in **Approved, Scheduled,** or **Delivered** status, sorted by creation date. Each row includes:

- Delivery code
- Patient ID
- Medication Name
- Quantity
- Sent date
- Delivery Date
- Status
- Action (Edit for Approved/Scheduled, View for Delivered)

All columns except **Action** can be sorted in **ascending or descending order.**

**![note](https://support.axiosint.com/hubfs/note.svg) Action Button behavior**

- Products with **Approved** or **Scheduled** status will show an **Edit** button so users can update the details as needed.
- Meanwhile, products marked **Delivered** will display a **View** button only, since these records are final and can’t be modified.

[**Back to Top**](https://support.axiosint.com/knowledge/delivery-confirmation#top)

---

 

### Delivery Details

![Delivery Details](https://support.axiosint.com/hs-fs/hubfs/Delivery%20Details.png?width=670&height=226&name=Delivery%20Details.png)

The new Delivery Details page makes it even easier to check delivery information.   
For example, the Delivery Details block shows all key delivery info **view-only**:

- **First Row:** Sent Date | Delivery Status | Patient Code
- **Second Row:** MedPack Code | Delivery Composition | Distributor Name
- **Third Row:** Approval Date | Delivery Date | Delivery Instructions (if any)

[**Back to Top**](https://support.axiosint.com/knowledge/delivery-confirmation#top)

---

 

### Delivery Documents ![Delivery Document](https://support.axiosint.com/hs-fs/hubfs/Delivery%20Document.png?width=670&height=147&name=Delivery%20Document.png)

This section displays all uploaded documents from Draft to Delivered and can be downloaded with a click. Files must be of type: jpeg, gif, png, svg, pdf, word, odt, rtf, eml or msg, and cannot exceed a size of 5MB.

Click **Add** to upload multiple documents

- Each document must be of a type Signed Delivery Form, Release Letter, Delivery Note, or Other.
- **Filename tip:** Avoid special characters like %£&@.

[**Back to Top**](https://support.axiosint.com/knowledge/delivery-confirmation#top)

---

 

### Deliveries Validation

Pharmacies can now confirm the medication they are due to receive.

![Untitled1](https://support.axiosint.com/hs-fs/hubfs/Untitled1.png?width=670&height=192&name=Untitled1.png)

If the medication **is** correct, simply click the Delivery Received checkbox and confirm.

- The Delivery Received checkbox can only be checked for products with Approved or Scheduled status **and**
- a Document of type: **Signed Delivery Form** uploaded. Try before that, and a helpful tooltip will pop up.

When saving:

- If Delivery Received **isn’t** checked → the documents are saved, status stays the same.
- If Delivery Received **is** checked → the system will ask the Pharmacy to confirm first, then the page goes view-only, and the status updates to **Delivered** after Axios validates.
  
    - On **PMS**, there will be a line added to show the date at which the Pharmacy confirmed the receipt of the delivery.
- Cancel? No changes are applied.

Alternatively, if the medication **is not** correct, simply click the "Request a change" button and highlight the discrepancy.

[**Back to Top**](https://support.axiosint.com/knowledge/delivery-confirmation#top)

---

**![further](https://support.axiosint.com/hubfs/further.svg)Going Further**

Learn more about the *My*Pharmacy desktop application by checking our dedicated articles:

- [*My*Pharmacy (Desktop): Login and Referral](https://support.axiosint.com/knowledge/login-and-referral?hsLang=en)
- [*My*Pharmacy (Desktop): MedPack Dispensing](https://support.axiosint.com/knowledge/medpack-dispensing?hsLang=en)
- [*My*Pharmacy (Desktop): Financials](https://support.axiosint.com/knowledge/financials?hsLang=en)
- [*My*Pharmacy (Desktop): FOC Stock Management](https://support.axiosint.com/knowledge/foc-stock-management?hsLang=en)
- *[MyPharmacy (Desktop): Deliveries](https://axiosinternational.sharepoint.com/:w:/s/myAxios/IQD9Eehd6BlDQ6svFzHuMpTxAQui8u5ZWE8CQw7h0jQYzPc?e=y86FXp)*

 

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