--- title: MedPack Insurance Involvement description: How to enable Insurance Involvement and marking relevant MedPacks --- [Skip to content](https://support.axiosint.com/knowledge/insurance-involvement#main-content) [More support](https://support.axiosint.com/knowledge/kb-tickets/new?hsLang=en) [![Digital University Logo](https://support.axiosint.com/hs-fs/hubfs/DU-logo-2.png?width=182&height=120&name=DU-logo-2.png)](https://support.axiosint.com/knowledge?hsLang=en) Open main navigation Close main navigation - [More support](https://support.axiosint.com/knowledge/kb-tickets/new) - [Go to axiosint.com](https://axiosint.com/) [Go to axiosint.com](https://axiosint.com/) Welcome to Axios Digital University. - There are no suggestions because the search field is empty. 1. [Axios Digital University](https://support.axiosint.com/knowledge?hsLang=en) 2. [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en) 3. [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#patient-management) # MedPack Insurance Involvement ## How to enable Insurance Involvement and marking relevant MedPacks #### Table of Contents [Overview](https://support.axiosint.com/knowledge/insurance-involvement#Overview) [Getting Started](https://support.axiosint.com/knowledge/insurance-involvement#Started) [Patient Documents (Step 6)](https://support.axiosint.com/knowledge/insurance-involvement#Patient-docs) [Medicine](https://support.axiosint.com/knowledge/insurance-involvement#Medicine) ---   ### Overview We’ve introduced new **insurance-related validations** across the Program Application and MedPack pages. These updates ensure: - Accurate documentation - Clear visibility of insurance involvement - Improved compliance across all patient records   **[Back to Top](https://support.axiosint.com/knowledge/insurance-involvement#top)** ---   ### Getting Started To enable these new features, you will first have to take a trip to your Patient's Program Application, specifically in the **Financial Eligibility section (Step 4)**. ![Insurance On Medpack](https://support.axiosint.com/hs-fs/hubfs/Insurance%20On%20Medpack.png?width=670&height=385&name=Insurance%20On%20Medpack.png) 1. Simply select the patient’s insurance situation 2. Upon selection, if Insurance is involved, a new field will display, asking you to confirm whether Insurance will be involved in any of the Patient's MedPacks 1. If you select "*Yes*", and then "*Save*", a new set of insurance-related validations will be triggered in [Step 6](https://support.axiosint.com/knowledge/insurance-involvement#Patient-docs) and [Patient Medicine](https://support.axiosint.com/knowledge/insurance-involvement#Medicine). 2. If you select "*No*" and then "*Save*", no further changes will be applied.   **[Back to Top](https://support.axiosint.com/knowledge/insurance-involvement#top)** ---   ### Patient Documents (Step 6) Once the mandatory insurance fields are completed, make sure to upload the required insurance documents in **Step 6 – Patient Documents** to complete the process.  These include: - The **Insurance Calculation** and - **Policy Document** to complete the process. ![2025-10-10 14\_40\_14-](https://support.axiosint.com/hs-fs/hubfs/2025-10-10%2014_40_14-.png?width=670&height=230&name=2025-10-10%2014_40_14-.png)   **[Back to Top](https://support.axiosint.com/knowledge/insurance-involvement#top)** ---   ### Patient Medicine For Patient Medicine, the key item is a checkbox titled "This MedPack has insurance involvement" available for MedPacks acquired via **Paid** or **Voucher**,   ![IM1](https://support.axiosint.com/hs-fs/hubfs/IM1.png?width=670&height=179&name=IM1.png) If you try to save without checking this checkbox, PMS will display a modal asking you to confirm that Insurance has no involvement in the MedPack. ![IM2](https://support.axiosint.com/hs-fs/hubfs/IM2.png?width=507&height=183&name=IM2.png) For MedPacks with the "*This MedPack has insurance involvement*" checkbox enabled, the following changes are now live: - **Coverage Amount & Percentage** fields: allowing you to enter the amount covered by insurance.  ![IM3](https://support.axiosint.com/hs-fs/hubfs/IM3.png?width=670&height=113&name=IM3.png) - and PMS will calculate the percentage covered automatically. - Additionally, MedPacks with Insurance Involvement saved, will now display a **Shield Icon** next to the MedPack Code.  ![IM4](https://support.axiosint.com/hs-fs/hubfs/IM4.png?width=430&height=125&name=IM4.png) - - Hovering on the Shield icon will display a tooltip explaining that insurance details have been recorded. ![IM5](https://support.axiosint.com/hs-fs/hubfs/IM5.png?width=291&height=139&name=IM5.png)   **[Back to Top](https://support.axiosint.com/knowledge/insurance-involvement#top)** ---   - [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#main-content) - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#glossary-definitions) - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#general-knowledge) - 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