Skip to content
  • There are no suggestions because the search field is empty.

Lab Creation & Management

How to create a Lab and set the account for MyDiagnostics, as well as an overview of the available functionalities

Table of Contents

Creating a Lab

Account Creation

Resetting Password

Available Procedures

Lab Procedure Request History

 

Creating a Lab

  1. Navigate to Labs

  2. Add a new Lab

  3. Complete name of the Lab

  4. Lab location: country, area, address, city, zip code (if applicable)

  5. Lab contact info: name, email address, phone number – make sure to select the appropriate country code

  6. Upload the (M.O.U) and any other document – if an MOU is not needed for your Program, you may upload this PDF

  7. Check for Duplicates and Save if there are no exact matches

Back to Top

 

Account Creation

  1. Navigate to Lab > Account

  2. Enter the Lab contact's first name, last name, and email

  3. Make sure the checkbox “Account enabled”

    1. If the red disclaimer “This user does not have…” displays, then the Lab’s account is not enabled, and no email will be sent to set their password.


  4. Save

Once the Lab’s account is enabled, the PMS will automatically send an email to them for them to set their own password. Once Labs have set their own password, they can log into the Platform. Their username will be their email address, and their password the one they have just set.

importantIMPORTANT

Note that the Lab is also consenting to Axios Privacy Policy by signing in to the Platform.

 

Back to Top

 

Reset the Lab’s password

If a Lab ever forgets their password, they can avail of the “Forget Password” button on the landing screen of the Platform. This will trigger an automatic email to reset the password.

Alternatively, Axios can trigger an automatic email from the Lab’s Account tab in the PMS:

importantIMPORTANT

The link in the reset email is only valid for one hour.
After that delay is passed, a new reset email will be needed.

noteGood to Know

A Lab can only have one email address associated with their account. 

In case the Lab must change their email account to use the Platform, please contact pms.support@axiosint.com to assist with the change.

 

Back to Top

 

Available Procedures

All labs will have a selection of "Available Procedures" that can be chosen from a list of possible lab procedures. This feature allows easy addition of specific procedures required. By offering a range of options and a streamlined selection process, this feature simplifies the lab creation and editing process, making it more efficient and tailored to individual requirements.


importantIMPORTANT

Only Procedures added in this tab will be available when requesting a procedure in the Patient tab.

And just a heads up, Procedures are specific to each lab. So even if multiple labs do the same procedure, you have to add each required Procedure individually to the lab that needs it.

 

Back to Top

 

Lab Procedure Request History

The "Lab procedure request history" tab is a valuable feature that allows users to track all procedures that have been requested or scheduled with a Lab through the Lab Procedure Request flow.

This tab provides a comprehensive view of both ongoing and previous procedures that the Lab has conducted. One notable aspect of this feature is that it's automatically sorted. The procedures are arranged in descending order based on the Sent Date, so the most recent procedures are right at the top. This makes it easy to identify and access the most recent lab procedures that have been requested, scheduled, completed etc.

 

Back to Top

furtherGoing Further

To learn more about Labs procedures, please check the Labs Procedures article.