---
title: User Access Levels
description: What you can do in the PMS depending on your level of access.
---

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# User Access Levels

## What you can do in the PMS depending on your level of access.

#### Table of Contents

[Patient Management](https://support.axiosint.com/knowledge/user-acces-levels#patient-management)

[Program Supervisor](https://support.axiosint.com/knowledge/user-acces-levels#program-supervisor)

[Project Leader / Admin](https://support.axiosint.com/knowledge/user-acces-levels#project-leader)

[IT / Super Admin](https://support.axiosint.com/knowledge/user-acces-levels#super-admin)

---

 

### Patient Management

This applies to: Program Assistant **(PA)** / Program Liaison / Program Coordinators and Customer Service Agent

Users in the above Roles can:

- Create and manage Patients
- Add and edit Patient information (Patient country cannot be edited once saved)
- Add information and upload documents throughout the Patient application
- Upload new documents to application/Patient file after enrolment
- Create a new Patient application
- Put the Patient in status “treatment on hold,” and move it back to “active” status
- Drop the Patient out of the Program
- Add and edit interactions or adverse event reports until they are validated/confirmed
- Configure, assign, and edit a treatment plan
  
    - PAs can only swap medications in a treatment plan if the acquisition method/payment scheme is the same.
    - A PA cannot add a Voucher to a treatment plan if the template did not contain vouchers.
- Create, edit, and delete Patient-level events in a personalized calendar
- Create and edit MRLs/Vouchers/EACs for current treatment plan to distribute and record medicine dispense
- View previous treatment plan distributed MRL/Voucher/EAC
- Create and edit Health Centers
- Create, edit, and activate Physicians
- Create and edit Pharmacies, and allocate Pharmacies to Programs they have access to
- Create and edit Charities
- View and export Program Data and Program Stats
- Create Adverse Events reconciliations

 

[**Back to Top**](https://support.axiosint.com/knowledge/user-acces-levels#top)

---

 

### Program Supervisor

This applies to Program Manager **(PM)**

**Program Supervisor Access Level includes all Patient Management Access Level abilities, and in addition:**

- Modify patients’ treatment plans and include new payment schemes
- Discard Adverse Events
- Create and configure Local Programs
  
    - Program info
    - Treatment plans
    - User access
    - Indications, prescriptions, and combinations
    - Program-level events/reminders
    - Activate or close Local Programs
    - View and export Local Program raw data
      
          - Patients extract
          - Interaction logs
          - Adverse Events extract
          - MRL/Voucher/EAC extract
          - Financials

 

[**Back to Top**](https://support.axiosint.com/knowledge/user-acces-levels#top)

---

 

### Project Leader / Admin

**Project Leader Access Level includes all Patient Management Access Level and Program Supervisor Access Level abilities, and in addition:**

- Create and edit Clients & Products
- Create, edit, activate, or close Global Programs

 

[**Back to Top**](https://support.axiosint.com/knowledge/user-acces-levels#top)

---

 

### IT / Super Admin

**Program Supervisor Access Level includes all other Access Level abilities, and in addition:**

Super admins can read and edit the platform code, and read, edit, and delete all functions and content.

 

[**Back to Top**](https://support.axiosint.com/knowledge/user-acces-levels#top)

---

**![related-article-1](https://support.axiosint.com/hubfs/related-article-1.svg)Related Article**

Check all Access Levels in a comparative table in the [User Access Hierarchy Table](https://support.axiosint.com/knowledge/user-access-hierarchy-table?hsLang=en) article.

 

- [PMS User Guide](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#main-content)

    - [Glossary & Definitions](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#glossary-definitions)
    - [General Knowledge](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#general-knowledge)
    - [Program Configuration](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-configuration)
    - [Program Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#program-management)
    - [Patient Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#patient-management)
    - [Entity Management](https://support.axiosint.com/knowledge/pms-user-guide?hsLang=en#entity-management)
- [Axios+ User Guide](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#main-content)

    - [MyPrograms](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myprograms)
    - [MyPatients](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypatients)
    - [MyHealth](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth)
    - [MyHealth (v2)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#myhealth-v2)
    - [MyPharmacy (Mobile App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-mobile-app)
    - [MyPharmacy (Desktop App)](https://support.axiosint.com/knowledge/axios-user-guide?hsLang=en#mypharmacy-desktop-app)
- [Digital University Sessions](https://support.axiosint.com/knowledge/digital-university-sessions?hsLang=en#main-content)

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- [FAQ PMS](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#main-content)

    - [Access Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#access-management)
    - [Data, Statistics and Reporting](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#data-statistics-and-reporting)
    - [Entity Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#entity-management)
    - [Patient Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#patient-management)
    - [Program Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#program-management)
    - [Treatment Management](https://support.axiosint.com/knowledge/faq-pms?hsLang=en#treatment-management)
- [FAQ Axios+](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#main-content)

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    - [General - Account Creation and Management](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-account-creation-and-management)
    - [General - App Installation and Features](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#general-app-installation-and-features)
    - [MyHealth](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth)
    - [MyHealth (Adherence)](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myhealth-adherence)
    - [MyPatients](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypatients)
    - [MyPharmacy](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#mypharmacy)
    - [MyPrograms](https://support.axiosint.com/knowledge/faq-axios?hsLang=en#myprograms)
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