If the app is crashing, the user should uninstall and reinstall the app. If this doesn’t solve the issue, or the user is experiencing other problems with the app functionalities, they can reach out to the following email addresses, with as many details as possible (email address, phone make and model iOS/Android version, screenshot, screen recording, …):
-
Patients: support.patients@axiosint.com
-
Physicians: support.physicians@axiosint.com
-
Pharmacists: support.pharmacists@axiosint.com
Axios staff should contact pms.support@axiosint.com with the details of the issue.
Going Further
Learn more about Axios+ by checking the Axios+ User Guide.